SHIPPING & DELIVERY POLICY

Shipping Policy

Carrier Company:

Leather Expressions are using the Worlds top courier company DHL as our official shipping company. DHL is the global market leader in international express, overland transport and air freight.

Leather Expressions is able to dispatch the ordered goods from its factory within 3 (ready goods) or 15 (customized goods) working days after receiving the payment. The final destination time depends on the type of service required and the location of the recipient. The product will be delivered at the costs indicated on the order form, unless an alternative delivery method is specifically requested by the customer. If the cost should be higher than what was indicated on the order form, Leather Expressions will duly notify the customer before shipping the order, which will be held on standby until the customer accepts increase in question.Unless otherwise agreed between the parties the delivery will be made to the address entered by the customer on the order form.

Although the ordered items are dispatched and delivered in the prescribed time but sometimes delays occur due to other factors like weather conditions, local holidays or custom rules and delivery time frames of the destination countries. Please note that the customer is required to reject any damage packages that are delivered by the carrier and immediately notify Leather Expressions of this incident.

Tracking Number:

Once the customer ordered item/items gets ready, these will be handed over to the courier company for delivery ; the company will send the tracking number of the parcel to the customer; so that he/she may able to track the movement of his/her shipment.

Taxes & Duties:

All products displayed exclude local taxes. Leather Expressions will not responsible for any taxes or duties which customer will have to pay upon receiving the shipment as duties and taxes are subject to country customs. Therefore payment for such purpose is obligatory to release the shipment from the customs. Since we do not have control on over these charges therefore we cannot advise the customer about these charges. It is the customers responsibility to check with his/her local custom agent for any charges they might impose on the product before it has been ordered to our company. In case of return, taxes and duties charges are not refundable by our company.

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